PT Bank Seabank Indonesia

SeaBank adalah lembaga keuangan digital. SeaBank adalah perusahaan perbankan berbasis teknologi yang memberikan nasabah kenyamanan perbankan 24/7 dari rumah atau di mana saja, melalui ponsel pintar.

SeaBank bertujuan untuk menjadi Bank dengan tujuan Layanan Digital di negara ini melalui optimalisasi produk berkelanjutan dan teknologi mutakhir, memberikan pengalaman pengguna yang lancar dan menyenangkan.

Sebelum diakuisisi oleh SEA pada tahun 2021, SeaBank dikenal sebagai PT Bank Kesejahteraan Ekonomi (BKE), sebuah bank yang didirikan pada tahun 1992. SEA (NYSE: SE) adalah pemimpin dalam hiburan digital, e-commerce, dan layanan keuangan digital di seluruh dunia. Asia Tenggara Raya. Bersama Sea, misi SeaBank adalah meningkatkan kehidupan konsumen dan usaha kecil di wilayah kami dengan teknologi.

Lowongan Kerja PT Bank Seabank Indonesia

Tertarik bekerja di PT Bank Seabank Indonesia? Siapkan berkas lamaran dan CV anda beserta berkas-berkas pendukung lamaran lainnya.

1. Relationship Manager Funding

Job Description:

• Achieve growth targets of funding products and maintain customers’ portfolio
• Attract new clients & maintain a good relationship with existing clients
• Ensure all business relationships with customers are in accordance with applicable regulations and procedures

Requirements:

• Bachelor’s degree from any major
• 2+ years of working experience as Relationship Manager or relevant positions from Banking Industry focusing on funding products
• Good communication and negotiation skills
• Excellent sales skills and target-oriented
• Have a great networking and familiar with potential market
• Willing to be placed in SeaBank’s subsidiary in Bintaro Branch or Kelapa Gading Branch

2. Corporate Funding Relationship Manager

Job Description:

• Maintain existing corporate clients and acquire new corporate clients
• Have experience or knowledge in deposit, payroll & supply chain segment would be a plus
• Identify cross-selling opportunities by actively selling SeaBank products and services
• Good communication and negotiation skills
• Excellent sales skills and target-oriented
• Have a great networking and familiar with potential market

Requirements:

• Minimum of 2 years of working experience as Corporate Relationship Manager or similar position
• Excellent communication and negotiation skills with sales skills and target-oriented
• Good Microsoft Office skills (Excel, PowerPoint, Word)
• Have a great networking and familiar with corporate funding potential market
• Willing to be placed in SeaBank Head Office Jakarta

3. DC Site Engineer

Job Description:

• Job Description Monitoring and supporting Sea Network Infrastructure and other services, responding to graph/log anomalies, system alerts via email/SMS/phone calls etc.
• Identify network related issues quickly according to SOPs and best practices, escalate to the corresponding team to fix the issue when necessary.
• Perform basic Linux commands to run diagnostic instructions and analyze the output for first-level troubleshooting.
• Use basic Cisco/Huawei switches/routers/firewall commands to understand the configuration and whole network topology.
• Follow up proactively with internal or external parties on progression, and prepare official incident reports.
• Review the incidents and provide service improvement plans to the Network Engineering team.

Requirements:

• Background in Telecommunication/Computer Engineering or related fields.
• Good knowledge of Ethernet network, IT service management, and Linux/Windows systems.
• Understanding of basic network knowledge such as ARP, VLAN, ACL, eBGP, iBGP, BGP-RR, OSPF, MPLS, and VRF.
• Understanding of basic network systems such as Zabbix, Cacti etc.
• Good in technical report writing and documentation.
• Holding Huawei/CISCO certificates is a plus.
• Work independently and have the ability to work under pressure with tight deadlines.
• Wiling to relocated in Cibitung

4. Customer Operations (Process & Document Control)

Job Description:

• Analyzing and gathering all the requested information into SOP/ TGU draft, to ensure that the SOP/ TGU compiled in accordance
• Follow-ups the requester related to the completeness of the information needed in the SOP/TGU, to make SOPs/TGU in accordance with the standards
• Develop all information relating to the data and information needed to be socialized to the team, to ensure that information (both new and refreshment) can be given to each team member
• Reviewing the approved SOP/ TGU draft to ensure that the latest information shared to team members is relevant and appropriate
• In collaboration with the Customer Operations Team in terms of identifying daily operational problems, in order to revise/adjust/add information in the SOP/TGU as an improvement in the future
• Updating SOPs/ TGU regularly, in order to meet banking regulations related to risk control
• Compile, collect, and send periodic reports relating to Progress Update/Information Tracker to provide accurate information to the C-OPS team

Requirements:

• Bachelor Degree in any Major
• Min. 3 years of experience in the related field as part of SOP/Compliance team in Banking/Contact Centre
• Understand document processing tools, data processing, and Microsoft Office
• Placement: Solo, Surakarta

5. Customer Operations (KMS)

Job Description:

• Managing learning websites and ensuring e-learning development accordance with the needs of the team to support the improvement of customer operations services
• Managing information in the form of infographics displayed in the Big Screen monitor in accordance with the needs of the team to support the improvement of customer operations services
• Managing the Help Center Website
• Gather and upload all information to e-learning to provide accurate information to the Customer Operations Team
• Check and update information to e-learning to ensure the latest information has been uploaded to system and well documented
• Coordinate with the Customer Operations Team to gather the latest information to be displayed on e-learning
• Collect, upload, check and update information at the assistance center, so that it can be used by customers for information search
• Compile, collect, and send periodic reports relating to Progress Update/Information Tracker to provide accurate information to the Leader Process Management

Requirements:

• Bachelor Degree in any Major
• Min. 3 years of experience in the KMS (Knowledge Based), trainer, or Quality Assurance area
• Understand document processing tools, data processing, and Microsoft Office
• Able to operate Graphic Design tools & software (Canva, Adobe Illustrator/Corel Draw, Adobe Photoshop, and other design software) is an added value
• Able to operate video editing tools & software
• Placement: Solo, Surakarta

Simak Juga : Lowongan D3 Semua Jurusan Posisi Lainnya

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