PT Monster Entertainment Indonesia (Moonton)

MOONTON Games didirikan pada tahun 2014 dan berkantor pusat di Shanghai, Tiongkok; dan dikenal sebagai salah satu pionir MOBA Gaming, dengan jutaan penggemar internasional di seluruh dunia.

Game dan esports adalah bagian dari DNA MOONTON Games, dan MOONTON Games berkomitmen untuk memelihara ekosistem untuk mendukung para pemain kami dan merayakan bakat mereka. MOONTON Games telah membuat beberapa liga nasional dan turnamen pemenang penghargaan, termasuk Mobile Legends: Bang Bang World Championship, MSC, dan Mobile Legends: Bang Bang Professional League (MPL). Dengan lebih dari 1.600 karyawan di berbagai pasar, seperti Singapura, Malaysia, Indonesia, Amerika Latin, Hong Kong, dan Filipina.

Lowongan Kerja PT Monster Entertainment Indonesia (Moonton)

Tertarik dengan Lowongan Kerja PT Monster Entertainment Indonesia (Moonton)? Siapkan berkas lamaran dan CV anda beserta berkas-berkas pendukung lamaran lainnya. Berikut kualifikasinya, simak dibawah ini:

Customer Service Agent

Responsibilities:

Respond to game players’ inquiries, manage player complaints, and record feedback for various projects.
Assist the operations department by proposing suggestions and following up on issues to be resolved for game optimization, aiming to enhance game operation data.
Manage moderator teams effectively.
Complete other tasks as assigned by the supervisor.

Qualifications:

Fresh graduates are encouraged to apply.
Passionate about games, enjoys engaging with users, and understands users’ mentalities and habits.
Keen interest in pursuing a career in the game industry.
Preferably a gamer who enjoys trying various games; experience with Mobile Legends Bang Bang is a plus.
Fluent in English and Bahasa (proficiency in Malay or Tagalog is an advantage).
Possesses a mature sense of teamwork.
Demonstrates a proactive work attitude and professional ethics, with the ability to work under pressure.

Perks & Benefits:

Flexible working hour arrangements
Work-In-Office meal benefits
Unlimited office pantry snacks & afternoon tea arrangements!
Exclusive in-game benefits
Comprehensive medical benefits
Attractive bonus structure
Collaboration with a dynamic, global team around the world
Rank promotion program
Convenient & accessible locations
Mentorship program for new employees to quickly get familiar with the business and corporate culture
Annual company trip
Fun celebrations during major festivals
Team building activities
Mental health & wellness initiatives
MOONTON Talks & educational programs
Exclusive game-themed gifts during special occasions